Online Homebase

http://www.onlinehomebase.com/

{Online information storage} When I first received the link to this Web site, I thought maybe it was a page where you could play tag online... but that wasn't the case. There is one similarity to the tag version of "homebase," and it is that OnlinehHomeBase.com is your safe haven on the Web. You start with an online to-do list and calendar, but you don't just have to stick with that! You can add pages ranging from a blank sheet to a column-styled sheet. This is a cheap and easy way to keep track of appointments, notes, and general information regardless of whether you are on your computer or not. As a technician, I find this Web site to be the perfect storage place to contain links to Microsoft Knowledge Base Articles or steps to fix a specific problem, so that I don't have to try to remember every detail. You can also save the information you create on your personal OnlineHomeBase offline, so that you aren't at the mercy of the company that controls the Web site. Think of OnlineHomeBase.com as your virtual notepad, accessible from any computer that can reach the Internet. Use this Web site as you see fit, and never pay a penny. Man, I love the Internet! [Brian]

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Question: I am using Outlook Express 6, and it exports / manages its files in the DBX file format. I copy those DBX files and use them as a backup of my e-mail records (Sent Items, Inbox, etc.). I also use Microsoft Outlook 2000 and I would like to know how could I find the files that contain a backup of my Internet e-mails in Microsoft Outlook 2000? In which folder does Microsoft Outlook store its information (so that if I need to reinstall Windows, then I can regain my e-mails and settings in Microsoft Outlook)?

Answer: Since you use Internet e-mail in Microsoft Outlook, then your e-mail is stored in a PST file on the computer. The easiest way to find this file is to go to Find, type "*.pst" (sans quotes) and click "Find Now." If you know the name of your Outlook profile, then you can replace the asterisk with that name before the ".pst" part. Another way to find where Outlook is storing your PST file is to right-click Outlook Today in your folder list, and choose Properties. Under Advanced, you will find the path to and name of your PST file. Now you can just copy that file to whatever you use to back up your machine. Another method would be to walk through the Export Wizard (found under the File menu) to Import and Export. The PST file isn't the only file you need for a smooth recovery, though. If you have Rules set up, then I would suggest that you go to Tools | Rules Wizard. In the Rules Wizard, click Options, then Export, and you will be left with an RWZ file that you can use to re-import your rules on your newly set up machine. Personally, I would have you back up the whole Outlook folder that contained your PST file, because there are other helpful files in that folder. These files include the settings for your AutoSignature and toolbars. For a detailed list of what each file does for Outlook 2000, please refer to Microsoft Knowledge Base Article - 196492; if you want specific instructions for Outlook 2002, then refer to Microsoft Knowledge Base Article - 287070. Now you should have no more worries when it comes to backing up your Microsoft Outlook. [Brian]

Question: I recently bought an SMC wireless router to replace my Linksys router because I have acquired a new laptop and I don't want to be tied down with cables. My problem is that I follow the instructions on the EZ Setup Instructions, but I still can't reach the Internet. I have it set to dynamic IP address (like my Linksys), but it has a completely different IP address. I thought I had a bad router so I got a new one, but I am having the same problem. What am I doing wrong?

Answer: You may not be doing anything wrong. I recently had a friend with the same problem. I went through everything with him, from copying the client ID from the Linksys router and putting that information in the SMC router, to resetting the router and double-checking every setting... but it still didn't work. The only thing that worked was to set the router up with a static IP address, which we got by just plugging in the Linksys router and writing down the information it received via dynamic IP (DHCP). This was a poor way to set up the router, because it can cause you to have occasional Internet trouble if someone else on your ISP's network gets assigned your IP address while your router is rebooting. I wanted to fix this, and I knew my friend was receiving a valid IP address because I could ping it. I use the same ISP and it got me thinking about when I replaced my cable modem. During that time my ISP gave me an IP address that was restricted to their internal network. Since my friend was on the same ISP as me, that would explain why I could ping him but he couldn't reach the Internet.

Long story short: our ISP was tracking connections based on the MAC address of the computer, which in this case was the router. That is why the Linksys worked on DHCP but the SMC router didn't. So, my advice would be to copy all of the settings from your Linksys router and put all of that information into your SMC router. If you have a friend on the same ISP, then have them go to a command prompt, type "ping your-IP-address" (sans quotes) and replace your-IP-address with the IP address of your router. If it communicates back, but you still can't get to the Internet, then you might want to also make sure you are getting DNS server addresses on your router status page. Before you call your ISP, try releasing and renewing your IP address on your computer. On Windows 9x, you do this by going to Run, type "Winipcfg," and click OK. Switch to your network card, choose "Release," and then "Renew." If you are on Windows 2000/XP, then open a command prompt (Start | Run | type "cmd" | click OK) and type "ipconfig/release" (sans quotes) and then "ipconfig/renew" (sans quotes). If you still can't connect to the Internet, then I would call your ISP and let them know what is going on. Keep in mind that some ISPs don't support routers, so if you hit a brick wall, don't be surprised. Just call back, tell them you got a new computer and then follow their instructions. If they ask you for a MAC address, give them the MAC address of your router, which you can normally find on the bottom of the router or in one of the configuration pages of the router. With any luck, you should be surfing wirelessly in no time flat! [Brian]

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